Terms and Conditions
Last Updated: August 11, 2026
These Terms and Conditions govern your use of the Resolvix AI website and services. By accessing this website, submitting an enquiry, booking a consultation or purchasing a service, you agree to these terms.
If you do not agree with any part of these terms, please do not use the website or services
1. About Resolvix AI
Resolvix AI provides digital business services, which may include:
GoHighLevel CRM setup.
Workflow and business automation.
Lead-management systems.
Meta Ads campaign setup and management.
Landing-page design and development.
SEO and Local SEO services.
AI soware and business-process solutions.
Technical consultation.
Reporting and ongoing optimization.
The exact services provided will depend on the proposal, quotation, order confirmation or separate service agreement accepted by the client.
2. Definitions
For these Terms and Conditions:
“Resolvix AI,” “we,” “us” or “our” means Resolvix AI and its authorized representatives.
“Client,” “you” or “your” means the person or business purchasing, requesting or using our services.
“Website” means the Resolvix AI website and related pages.
“Services” means the digital, technical, marketing, automation or consulting services provided by us.
“Deliverables” means the agreed pages, campaigns, workflows, systems, reports, designs or other project outputs.
“Third-party platforms” means services such as Meta, GoHighLevel, Google, WhatsApp, hosting providers, email providers, payment processors and other external tools.
3. Website Use
You may use this website for lawful business and informational purposes only.
You agree not to:
Use the website for illegal activities.
Attempt to gain unauthorized access to the website or systems.
Upload harmful code, malware or malicious files.
Copy, reproduce or redistribute our website content without written permission.
Use our website to impersonate another person or business.
Submit false, misleading or fraudulent information.
Interfere with the security, functionality or availability of the website.
Use automated methods to scrape or collect website content without permission.
We may restrict or suspend access to the website if we believe these terms have been violated.
4. Enquiries and Consultations
Submitting a contact form, WhatsApp message, email or booking request does not create a client relationship or guarantee that we will accept your project.
We may review your requirements before confirming:
Whether the project is suitable.
The required services.
The estimated timeline.
The project scope.
The applicable fees.
The required tools and access.
Any technical or legal limitations.
A consultation is intended to understand your requirements and discuss possible solutions. It does not guarantee a specific result, lead volume, revenue increase or return on investment.
5. Service Scope
Services will be provided according to the scope agreed in writing.
The agreed scope may include:
Project objectives.
Deliverables.
Number of pages, campaigns or workflows.
Revisions.
Timeline.
Client responsibilities.
Fees and payment schedule.
Third-party costs.
Maintenance or support terms.
Any work outside the agreed scope may require an additional quotation or fee.
Examples of out-of-scope work may include:
Additional pages.
Additional campaigns.
New workflows.
Extra revisions.
New integrations.
Custom soware development.
Copywriting beyond the agreed pages.
Additional meetings or training sessions.
Emergency work or urgent delivery.
Ongoing support a er project completion.
6. Project Start
A project will normally begin a er:
The proposal or agreement is approved.
Required information and access are provided.
The initial payment is received.
The scope and deliverables are confirmed.
We may delay the project start if required information, approvals, assets, payment or platform access are not provided on time.
7. Client Responsibilities
The client agrees to provide accurate and timely information needed to deliver the services.
This may include:
Business information.
Brand guidelines.Logos, images and videos.
Service and pricing details.
Target audience information.
Website and domain access.
CRM and soware access.
Meta Business Manager access.
Google Business Profile access.
Calendar and email access.
Approval of copy, creative and workflows.
Legal notices and required policies.
Timely feedback and decisions
The client is responsible for ensuring that all information, images, claims, offers and materials supplied to us are accurate and legally usable.
Delays caused by missing information, late feedback, unavailable access or delayed approvals may affect the delivery timeline.
8.Account Access and Security
Where access to third-party accounts is required, the client should provide suitable user access instead of sharing personal passwords whenever possible.
The client remains responsible for:
Ownership of the accounts.
Accuracy of account information.
Payment methods connected to third-party platforms.
Compliance with platform rules.
Removal or modification of access a er project completion.
We will use access only for the agreed project purposes and will take reasonable steps to protect account information.
We are not responsible for problems caused by:
Incorrect client credentials.
Account restrictions.
Previous policy violations.
Platform outages.
Unauthorized access by third parties.
Security issues outside our reasonable control
9. Fees and Payments
Fees will be stated in the applicable proposal, invoice or service agreement.
Unless otherwise agreed:
Project work begins a er the required deposit or initial payment.
Payments must be made by the due date.
Fees are for the agreed services and working time.
Third-party platform charges are separate.
Taxes, transaction fees and payment-processing charges may be charged where applicable.
Late payments may delay or pause the project.
For ongoing services, monthly fees are payable in advance unless otherwise agreed in writing.
We may suspend services if an invoice remains unpaid a er the due date.
10. Advertising Spend
Meta Ads, Google Ads and other advertising costs are separate from our management or setup fee.
The client is responsible for:
Funding the advertising account.
Approving the campaign budget.
Paying the advertising platform directly where possible.
Reviewing campaign objectives and targeting.
Providing accurate business and offer information.
Complying with advertising laws and platform policies.
Advertising performance may vary because of:
Competition. Audience size.
Budget.
Offer quality.
Creative quality.
Landing-page performance.
Market conditions.
Seasonality.
Platform changes.
Lead response speed.
Sales follow-up.
We do not guarantee:
A fixed number of leads.
A fixed cost per lead.
A fixed number of appointments.
Sales or revenue.
Return on ad spend.
Approval of every advertisement.
Continued performance at a particular level.
11. Third-Party Platforms
Our services may depend on third-party platforms, including Meta, GoHighLevel, Google, WhatsApp, hosting providers, email services, calendar tools and payment processors.
These platforms may:
Change their features.
Change their pricing.
Change their policies.
Limit access. Suspend accounts.
Experience technical problems.
Reject advertisements or messages.
Change their application programming interfaces.
We are not responsible for losses, delays or performance issues caused by third-party platforms outside our reasonable control.
Any third-party subscription, usage charge, phone number fee, messaging fee, hosting fee, soware fee or integration cost is normally paid by the client unless specifically included in writing.
12. Automation and AI Services
Automation and AI systems are designed to support business processes, not replace the clientʼs judgment or responsibility.
The client is responsible for reviewing:
Automated messages.
AI-generated content.
Lead qualification questions.
Customer-facing information.
Pricing and service details.
Appointment communications.
Data collected through forms.
Compliance requirements.
AI-generated outputs may contain errors, omissions or inaccurate information. The client should review and approve important customer-facing content before it is published or sent.
Automation may not function as expected if:
The client changes platform settings.
Required integrations stop working.
Third-party services become unavailable.
The client changes forms, calendars or pipelines.
Data is incomplete or inaccurate.
Messages are blocked, delayed or restricted.
13. Marketing and SEO Results
SEO, content marketing and digital advertising require time, testing and suitable market conditions.
We may provide strategy, implementation, optimization and reporting, but we do not guarantee:
Search-engine rankings.
A specific position on Google.
A fixed amount of organic traffic.
A fixed number of leads. Sales or revenue.
A particular return on investment.
Search engines and advertising platforms make independent decisions about rankings, delivery, eligibility and visibility.
14. Approvals and Revisions
The client is responsible for reviewing and approving deliverables.
The agreed proposal will state the number of included revisions. Additional revisions may be charged separately. A revision means a reasonable adjustment to the approved direction.
A complete change of concept, offer, structure or strategy may be treated as new work.
If the client does not provide feedback within [5/7] business days, the project may be considered delayed.
In some cases, we may treat the latest approved version as accepted.
15. Content, Claims and Compliance
The client is responsible for the accuracy and legality of business claims, testimonials, pricing, medical claims, financial claims, property claims and promotional statements supplied for use in marketing materials. Clients in regulated industries, including healthcare, finance, real estate or legal services, are responsible for ensuring that their content and campaigns comply with applicable laws, regulations and professional standards. We may refuse to publish or promote content that appears misleading, unlawful, discriminatory, deceptive or inconsistent with platform policies
16. Privacy and Personal Data
We may receive personal information through contact forms, consultations, emails, messages or project communications. We will handle personal information according to our Privacy Policy. The client is responsible for ensuring that any customer data shared with us or collected through a campaign has been obtained and processed lawfully. The client should not share sensitive personal information unless it is necessary for the agreed service.
For privacy and security reasons, do not submit:
Passwords.
Payment-card details.
Government identification numbers.
Medical records.
Highly sensitive personal information.
Confidential information unrelated to the project
17. Intellectual Property
Unless otherwise agreed in writing:
The client retains ownership of materials provided by the client.
We retain ownership of our pre-existing templates, frameworks, processes, systems, knowhow and reusable components.
Third-party tools and soware remain subject to their own licenses.
Final client-specific deliverables may be transferred to the client a er full payment.
Unpaid work remains our property until all outstanding amounts are paid.
The client grants us permission to use supplied logos, images, text and brand materials for the purpose of delivering the agreed services.
18. Portfolio and Case Studies
We will not publicly use the clientʼs name, logo, screenshots, results or project details without permission. We may request separate written permission to display completed work as a portfolio item or case study. If permission is granted, the client may specify which information can be shown publicly.
19. Confidentiality
Each party agrees to keep confidential information received from the other party private and to use it only for the agreed business purpose.
Confidential information may include:
Business strategies.
Customer information.
Login details.
Campaign data.
Pricing information.
Internal processes.
Technical information.
Unreleased products or services.
Confidentiality obligations do not apply to information that:
Is publicly available.
Was already known lawfully.
Is received from another lawful source.
Must be disclosed by law. Is independently developed without using confidential information
20. Cancellation and Termination
Either party may request cancellation or termination according to the applicable proposal or service agreement.
We may suspend or terminate services if:
Payments remain overdue.
The client provides unlawful or misleading instructions.
Required access or information is repeatedly withheld.
The client behaves abusively or threateningly.
The project becomes impossible because of external platform restrictions.
Continuing the project would create legal, security or ethical concerns.
Upon termination:
The client must pay for work completed up to the termination date.
Approved non-refundable costs remain payable.
Access may be removed a er final payment and handover.
Refunds, if any, depend on the agreed service terms.
21. Refund Policy
Because many services involve reserved time, strategy, setup and customized work, payments may be non-refundable once work has started.
Any refund request will be reviewed according to:
The service type.
Work completed.
Project stage.
Third-party costs.
The applicable proposal or agreement.
The reason for the request.
Advertising spend paid to Meta, Google or another platform is generally not refundable by us.
Specific refund terms may be included in your proposal or invoice and will take priority for that project.
22. No Guarantee
We will perform services with reasonable care and professional effort, but no specific result is guaranteed.
We do not guarantee:
23. Limitation of Liability
To the maximum extent permitted by applicable law, Resolvix AI will not be liable for indirect, incidental,
special or consequential losses, including:
Lost profits.
Lost revenue.
Lost business opportunities.
Lost data.
Loss of reputation.
Advertising losses.
Platform suspension.
Business interruption.
Third-party service failures.
Our total liability for a claim relating to a service will not exceed the amount paid by the client for that specific service during the [three/six] months before the event giving rise to the claim, unless applicable law requires otherwise. Nothing in these terms excludes liability that cannot legally be excluded.
24. Indemnity
The client agrees to defend and indemnify Resolvix AI from claims, losses, damages,
costs or expenses arising from:
Unlawful client content.
Inaccurate business claims.
Copyright or trademark infringement in supplied materials.
Violation of advertising or privacy laws.
Misuse of the delivered system.
Clientʼs products, services or business practices.
Unauthorized use of third-party data.
Breach of these Terms and Conditions.
25. Website Accuracy
We aim to keep website information accurate and updated, but we do not guarantee that every page, description, price or feature is complete, current or error-free. Website content is for general information and does not constitute legal, financial, medical or professional advice. Please request a written proposal for the exact scope and current pricing of a service.
26. External Links
Our website may contain links to third-party websites, platforms or resources. These links are provided for convenience. We do not control or endorse every third-party website and are not responsible for its content, availability, privacy practices or terms. You should review the policies of third-party services before using them.
27. Changes to These Terms
We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website or services a er an update means that you accept the revised terms. For existing clients, the terms in the signed proposal or service agreement may continue to apply to the relevant project unless otherwise agreed.
28. Governing Law
These Terms and Conditions will be governed by the laws of Pakistan, unless a separate written agreement states otherwise. Any dispute should first be addressed through good-faith communication and an attempt to resolve the issue amicably. If the dispute cannot be resolved through discussion, it may be referred to the appropriate courts or dispute-resolution forum with jurisdiction over the matter. Before publishing this section, replace this clause with the specific province/city or legal jurisdiction you want to use and have it reviewed by a qualified lawyer.
29. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply. The invalid provision will be modified only to the extent necessary to make it enforceable, where legally possible.
30. Entire Agreement
These Terms and Conditions, together with any accepted proposal, invoice, service agreement and Privacy Policy, form the agreement between the client and Resolvix AI regarding the relevant services. If there is a conflict between these Terms and a signed written service agreement, the signed service agreement will control for that specific project.
31. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Resolvix AI Contact Person: Sitara Sheikh
Role: Founder & AI Soware Engineer
Email: [email protected]
WhatsApp: +44 7414 117690
Website: https://resolvix-ai.com/home
Location: Karachi, Pakistan
Business Hours: 24/7 available
We build AI Employees for dental clinics and local service businesses in Manchester, UK answering calls, booking appointments and following up 24/7.
